Send us your full enquiry here, including your order number if you have one, and we’ll reply by email. We handle everything in writing so every detail is documented and nothing gets missed, which is why we don’t offer phone calls or call-backs.

We reply within 48 hours, excluding weekends. If you haven’t heard from us by then, your message may not have come through. Please submit it again or email customercare@theskinsciencecompany.com.au.